Programme Manager (Mondi Academy)

Your responsibilities:

The Program Manager is responsible for the design, delivery and evaluation of learning interventions that form part of the Mondi Academy 2.0.

Accountable for the end-to-end cycle of learning management of existing programs: nomination, design, delivery execution and evaluation.

Manage Mondi Academy’s key programs

Accountable for the end-to-end cycle of learning management of existing programs: communication, participant nomination, program design, learning delivery, program follow up and evaluation. 

Key programs:

• LEaD
• Manage the redesign and relaunch of this program to embed Mondi values/behaviours consistently
• Key Performance Indicator’s = Net Promoter Score (NPS), Promotion Rate of participants
• Leading @ Mondi?
• Manage the design and launch of this program
• Ensure alignment with other Leadership offerings and Mondi values/behaviours
• Key Performance Indicator’s = Net Promoter Score (NPS)
• Soft Skills
• Manage the launch and adoption of a new global soft skills offering, available exclusively online
• Contract and Vendor management of global provider
• Key Performance Indicator’s = Net Promoter Score (NPS), Promotion Rate of participants
• Customer Experience Academy
• Manage the redesign and relaunch of this program to create a “Glocal” delivery model (Global Local)
• Key Performance Indicator’s = Net Promoter Score (NPS), Commercial Results of participants
• Online Product Training
• Manage the redesign and relaunch of this program to create a Glocal
• Leverage opportunities to digitise and automate

Design and execute a compelling communication and marketing plan that ensures employees and managers understand how to access learning at Mondi.

• Review existing communication approach from the Mondi Academy
• Create a marketing/communications plan that positions learning as an enabler of business and individual success that drives quality learner engagement with Mondi Academy
• Create internal and external marketing content to drive appropriate utilisation of the Mondi Academy, and showcase Mondi as an employer of choice, in collaboration with the Talent Acquisition team

Process design and automation

Manage Mondi Academy’s key digital learning capabilities, to drive a great Learner experience for employees and the best business value for Mondi.

• Busuu (Language learning)
• Contract and supplier management
• Creation of improved processes / automation opportunities to:
• Onboard new learners
• Gain feedback on usage
• Evaluate effectiveness
• Offboard lapsed users
• Integrate Busuu with SAP LMS (Learning items and Learning History)

Manage the evaluation of all learning interventions (Classroom, virtual classroom, digital and eLearning)

• Implement an automated Learning Evaluation process consisting of Net Promoter Score, training effectiveness and efficiency measures

Implement a mechanism for learning follow up, to support learners and line managers to adopt a 70/20/10 mindset in applying learning from the Mondi Academy

Our requirements:

• Excellent collaboration, influencing, project management, organizational and change agent skills
• High attention to detail, able to plan, organize, execute and adapt to emerging business needs
• Great communicator, able to manage, influence, challenge and support internal and external stakeholders inc. suppliers
• Deep expertise in Learning and Development, in at least three of the following areas:
• Learning Needs Analysis
• Digital Learning/Instructional Design
• Learner Experience
• Online / Virtual Facilitation
• Leadership Development
• Coaching
• Psychometrics and 360 Feedback

Languages: 

• excellent command of written and spoken English
• German and/or Polish language skills are an additional asset

Education: 

• University degree (master’s degree or equivalent) in Business, or Psychology, or Human Resources (Business is an advantage, but not required)

Experience:

• Demonstrated experience in managing Learning and Development activities on a global scale
• Track record of working on multiple projects simultaneously
• Talent Management experience / exposure an advantage
• Digital first and global mindset
• Ability to work in changing environments and handle ambiguity. Agile work practices, project management skills
• Demonstrated ability to work in a demanding, high performance work environment and team-oriented culture

Other: 

• Willingness to travel

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Emma Dongo via email.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com “safe list” or address book.

Awards: